DIRECT STUDIO SUPPORT

How can we assist you?

Get direct, transparent answers about our solid gold collections, lifetime material guarantees, custom sizing options, or secure international shipping.

100%

Solid Gold

14 Days

Hassle-Free Returns

24 Hours

Response Time

COMMON INQUIRIES

Material & Policy Audits

Is your gold solid or plated?

What is your return policy?

We work exclusively with solid 14k gold and sterling silver. We never use gold plating, vermeil, or mystery base metals, ensuring your pieces never tarnish or turn green.

We provide hassle-free 14-day returns on all unworn jewelry. Simply contact our support team to receive a pre-paid shipping label and return instructions.

Do you offer custom sizing?

How are your prices so low?

Yes, we accommodate custom chain lengths and ring sizes. Send us your exact specifications through our contact form and our studio team will assist you.

By bypassing traditional distributors and high retail markups, we sell directly from our studio. We publish an audited cost breakdown of materials and labor for every piece.

DIRECT COMMUNICATION

Direct Studio Inquiry

Have a specific question about our material sourcing, custom sizing, or an active shipment? Reach out directly and our studio team will respond within 24 hours.